Shipping policy

Shipping Policy

At PupMotion, we aim to get your order to you as quickly and safely as possible.

Processing Time
Orders are typically processed within 1–2 business days. Once your order has shipped, you’ll receive tracking information so you can follow its journey.

Delivery Time
Delivery typically takes 7–14 business days. Shipping times may vary slightly depending on your location, local couriers, public holidays, or unexpected delays.

Tracking
Once your order is dispatched, tracking details will be sent to the email provided at checkout.

Incorrect Addresses
Please double-check your shipping details before placing your order. We cannot guarantee changes once an order has been processed or shipped.

Delayed or Missing Orders
If your order appears delayed or you have any concerns about your delivery, please contact our support team and we’ll do our best to help locate your package.

Thank you for shopping with PupMotion!